
FAQ (Frequently asked Questions
1. How long does delivery take?
We offer fast delivery within 1–3 working days, depending on your location.
2.Do you offer next-day delivery?
Yes, next-day delivery is available for most of uk citys
3. Do you deliver to all UK cities?
Yes, we deliver to most major UK cities. Please check our Delivery Information page for full details.
4. What mattress sizes do you offer?
We stock all UK standard sizes: Single, Small Double, Double, King, and Super King.
5. Do your mattresses come with a warranty?
Yes, all our mattresses come with a manufacturer’s warranty. The period depends on the model.when delivery come U can check the product and then pay if U don't like U can return it here is no hidden fee
6. Do you provide assembly service for beds and mattresses?
Yes ✅. Mattress setup and bed assembly can be arranged depending on your house address.
In most cases, the driver can help with assembly/setup for a small extra fee paid directly to him.
7. What payment methods do you accept?
We are currently accepting Cash on Delivery (COD) to make shopping with us safer and more trustworthy.
👉 Our website is secured with SSL/TLS encryption, so all your information remains protected.
8. Can I return a product if I change my mind?
Yes, we offer a 14-day return policy provided the product is unused and in its original packaging.
8. How do I contact customer support?
You can reach us anytime via our Contact Us page, WhatsApp button, or email.
HOW TO ORDER
1. Choose Your Product
Select the size and type of mattress or furniture you need.
Click “Add to Cart”.
2. Go to Checkout
After adding your product, click “Checkout”.
3. Enter Your Delivery Address
Please make sure your delivery details (name, address, phone) are correct.
4. Billing Address (Important)
When asked for a billing address, simply select:
“Same as shipping address.”
We only need your delivery address for Cash on Delivery orders, so no separate billing address is required.
5. Select Payment Method
Choose “Cash on Delivery (COD)”.
You will pay directly to the delivery driver when your order arrives.
6. Confirm Your Order
Review all details and click “Place Order.”
You will receive a confirmation message.