FAQ (Frequently asked Questions

1. How long does delivery take?

We offer fast delivery within 1–3 working days, depending on your location.

2.Do you offer next-day delivery?

 Yes, next-day delivery is available for most of uk citys 

3. Do you deliver to all UK cities?

Yes, we deliver to most major UK cities. Please check our Delivery Information page for full details.


4. What mattress sizes do you offer?

We stock all UK standard sizes: Single, Small Double, Double, King, and Super King.


5. Do your mattresses come with a warranty?

Yes, all our mattresses come with a manufacturer’s warranty. The period depends on the model.when delivery come U can check the product and then pay if U don't like U can return it here is no hidden fee


6. Do you provide assembly service for beds and mattresses?

Yes ✅. Mattress setup and bed assembly can be arranged depending on your house address.

In most cases, the driver can help with assembly/setup for a small extra fee paid directly to him.



7. What payment methods do you accept?

We are currently accepting Cash on Delivery (COD) to make shopping with us safer and more trustworthy.

👉 Our website is secured with SSL/TLS encryption, so all your information remains protected.


8. Can I return a product if I change my mind?

Yes, we offer a 14-day return policy provided the product is unused and in its original packaging.


8. How do I contact customer support?

You can reach us anytime via our Contact Us page, WhatsApp button, or email.


Cash on Delivery (COD) FAQs

Everything you need to know about our Cash on Delivery payment option

Cash on Delivery allows you to pay for your order in cash when it arrives at your doorstep. Simply select COD at checkout, and our delivery partner will collect the payment when handing over your package.

When your order arrives, the delivery person will hand you the package. You can inspect it and then pay the exact order amount in cash. The delivery person will provide you with a receipt for your payment.

If you find the product damaged or not as described, you have the right to reject it at the time of delivery. Simply inform the delivery person, and the package will be returned. No payment is required for rejected orders.

We accept all standard currency denominations. For a smoother transaction, we recommend having the exact amount or notes close to your order total. Our delivery partners carry limited change.

Yes, our delivery partners carry change for amounts up to £50. However, to ensure a quick and smooth delivery, we recommend keeping the exact amount ready whenever possible.

Absolutely! You can check the outer packaging for any visible damage before accepting the delivery. If you notice any issues, you can refuse the package without making payment.

Yes, COD is completely safe. Our delivery partners are verified professionals who provide official receipts for all cash transactions. You only pay after receiving your order, giving you complete peace of mind.

A small convenience fee may apply for Cash on Delivery orders. This fee will be clearly displayed at checkout before you confirm your order. The total amount shown includes all applicable charges.

100% Secure Cash on Delivery